Questions
Before you enquire
The questions guests ask most, answered plainly.
- How do I enquire about a home?
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WhatsApp is the quickest route. The enquiry buttons on this site fill your preferred dates, bedroom count and guest number into the message, ready to send.
Phone and email reach the same team.
- How do I check whether a home is available?
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Availability is confirmed by our reservations team. Dates selected on this site are preferences, not a reservation.
Send the dates you have in mind and we will come back with what is open.
- How do I make a reservation?
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Reservations are arranged with our team over WhatsApp, by phone or by email. The residence, the dates and the arrangements are confirmed with you before anything is held.
- How much does a stay cost?
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Rates depend on the residence, the length of stay and the dates, and are quoted directly rather than published.
Send your dates for a quote.
- What is included in the homes?
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Furnished interiors, a fitted kitchen, ensuite rooms, housekeeping, backed-up power, high-speed internet, and entertainment including smart TVs and a home theatre.
Available amenities vary by residence, and are confirmed when you enquire.
- Can I host an event or a celebration?
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The residences host private engagements, celebrations, weddings and game nights. Suitability depends on the residence and the size of your party.
Share what you are planning and how many are coming, and our team will advise.
- Do you offer a chef, laundry or airport transfers?
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A stationed chef, laundry and airport transfers are available. Airport transfers are subject to terms and conditions.
All three are arranged on request — mention them when you enquire.
- What are the house rules?
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House rules are confirmed with each reservation. Smoking is permitted on the balcony rather than indoors.
Check-in and check-out times, guest limits, deposits and cancellation terms are confirmed before your stay.
Still have a question?
Ask, and we will answer it
Anything not covered here, our team will answer directly.